A chat bubble that works without a chat team
The familiar bubble in the corner, with a face or a logo and a short greeting. When a visitor clicks it, instead of a live agent they get what you prepared: a welcome video, a discount, a quick question or a lead form.
Looks like live chat, opens the offer you prepared
Visitors know the bubble and expect it to help. Behind it you put a welcome video, a first-order discount, one question or a callback form, so nobody has to be online.
- Greeting text and avatar. A face, a logo and a one-line opener.
- Video inside. A welcome video from the founder or a product walkthrough.
- Any screens behind it. Offers, forms, surveys, quizzes, wheels.
Best for stores, services and software trials
Stores use the bubble for a welcome discount that stays reachable after the first pop-up has closed. Service businesses use it as a request-a-callback form. Software companies use it to ask trial users one question or to show a short video on the pricing page.
- Target by page. A different message on the pricing page than on the blog.
- Delay or scroll. Open it automatically after a while, or leave it closed until clicked.
- Hide for customers. Display rules can skip visitors already tagged in your CRM.
Chat bubble templates to start from
Offers, video greetings and short segmentation questions in the shape visitors already know.
What customers say
“The form/CTA builder is easy to use and puts many other tools to shame”
“I've been using Convertful across 4 of our company websites. As an agency owner, driving calls booked and email subscribers (for retargeting) is paramount to my business. I can track over $25,000 in sales that have closed from emails originating from Convertful opt-ins.”
Chat bubble questions
Is the chat bubble a live chat?
No. It has the look of a live chat bubble, but it opens a widget you prepared in advance: a video, an offer, a question or a form. No agent needs to be online.
Can I put a video in the chat bubble?
Yes. Add a video element to the widget and the bubble opens a short welcome or product video, with a form or a button below it if you want one.
Can I use it alongside a real live chat tool?
Yes. Place the Convertful bubble in the opposite corner, or show it only on pages where your live chat is hidden.
Does the bubble open by itself?
Your choice. Leave it closed until clicked, or open it after a delay, at a scroll depth or on exit intent using the same display rules as every other widget.
Where do the leads go?
To any of the 27 native email and CRM integrations, or through Zapier, n8n, Integrately and webhooks, the moment the form is submitted.
Greet every visitor, even when nobody is online
Start with one of 14 chat bubble templates and record your welcome during the trial.