Convertful Update #32


A bit of good news housekeeping… Today we’re announcing a big change in our approach for counting visitors on your site(s).

Old & New Methods

The old method was counting visits based on 30-minute browsing sessions if there’s at least one active widget in your dashboard. It works for most use cases but has one downside: the counter is triggered on every new session, even if the visitor won’t actually see any widget during this session.

It could result in a situation when two different sites would need different limits available for the same amount of actual subscriptions due to the traffic.

That’s the main reason why we replaced this method with the new one.

The new method is counting pageviews. We’ll be counting views of the pages with the widget on it. Only pages where the widget actually triggered and the visitor saw it.

If there are multiple widgets triggering on the same page – it’s still counted as +1 pageview only.

In the case of inline widgets, we’ll be only counting views of pages where the visitor scrolled down to see the inline widget (inline widget is inside the viewport of the browser).

What Does it Mean for Your Convertful Account & Limits

Basically speaking: more conversions/subscribers with the same subscription you got.

This effect is achieved due to:

  • a) counting only views of pages with actual widgets triggered on it, which means more clear stats, and;
  • b) we’re increasing the limits provided by your subscription plans to fit this new counting approach. Check your account’s billing section to see the actual increase.

How it Works

The change is completely automatic, you don’t need to press or change anything in your account – we got you covered.

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